- Single region vs. all-access — what's the difference?
- Single region ($29/mo) fully unlocks one regional edition — you pick which, and you can switch regions any time at no charge. All-access ($49/mo) covers every region you want, add or drop whenever. Upgrading mid-month is prorated automatically; downgrades apply at the end of the period you already paid for.
- Can I cancel anytime?
- Yes. Every issue links to therenthacker.com/preferences — we email you a sign-in link, and “Manage billing” has the cancel button. No retention call, no friction. Cancel mid-month and you keep access through the end of the period you already paid for.
- What cities do you cover?
- SF Bay Area only. Every owner-occupied multi-unit and room-rental-viable listing in the ZIPs where a duplex still pencils. We expand only when the methodology proves itself in the next region. No "national coverage" promises.
- Do I get back issues when I subscribe?
- Honest answer: not yet. We changed platforms in June and the old issues didn't make the move. Subscribing unlocks this week's Full Report immediately, then every week from there. If the archive gets rebuilt, subscribers get it at no extra charge.
- What if SF isn't my market?
- Be honest with yourself: if you can't owner-occupy in the Bay Area within the next 12 months, this is the wrong newsletter. Take the refund. We'd rather lose a subscriber than charge someone who can't use the work.
- How do you pick the deals?
- Every listing runs through the same model. Cautious rents from comps you can click through to. We charge ourselves for vacancy, CapEx, taxes. Then we benchmark head-to-head against the S&P 500. The model credits rental-side depreciation and mortgage interest at your marginal rate; what's not modeled is named in the disclosure block on the calculator page. Full breakdown on the methodology page.
- Who's the merchant on my card statement?
- Your statement reads "The Rent Hacker," billed through Stripe. If you see a line item you don't recognize, reply to any issue and we'll confirm before you ever need to dispute it.
- What's the refund process?
- Reply to any of the first two issues with the word "refund." That's it. No form, no survey, no "let me transfer you to retention." A human reads the reply and processes the full refund the same day.